How are the communities for the training selected?The Local Development Company makes the decision on which communities are relevant for the training...
When is the course created on the training platform? How long before the course starts is the registration link distributed?Typically, the registration link is provided to the Local Development Companies within two days from the confirmation of the course...
Who is responsible for agreeing dates, times, venue, delivery of training? Who must be kept informed of discussions of this?It is the responsibility of the client/local development company to liaise with eTownz as best as possible in these...
What happens if a venue become unavailable?If a trainer becomes unavailable, eTownz will strive to find a replacement or arrange an alternative date for the...
What happens if participants don’t engage with the class?If the venue becomes unavailable please contact eTownz ([email protected]) as soon as possible and we will seek to arrange an...
Who undertakes the recruitment for the training courses?It is the responsibility of the client/local development company to recruit for the training course. Interested participants should register their interest in the custom registration form as set up by eTownz...
How long before a course commences can participants be changed?Ideally, the participants can be changed up to the completion of Module 1, otherwise, it might lead to participants being behind on the content and knowledge from the...
How long before a course commences can dates / time / delivery / venue be change? This is subject to trainers’ availability and depends on a course-to-course basis, therefore please contact your trainer as soon as possible to stay updated. If you are approved as...
How long before a course commences should participants be confirmed? The date, time and delivery of a course should be confirmed three weeks prior to commencement. If these details are not confirmed within this time, please contact the trainer for the...
What is in a client summary report at the end of the course?At the end of the course, eTownz will provide a summary document that includes the trainer, participants, course feedback from participants and other relevant...
How is a client summary report given to the client / local development company?eTownz will send a report to the Client/Local Development Company upon the completion of the...
How do I deal with friction between trainees?If there is friction please act courteously and ask the participants to refrain from conflict and deal with them out of class. Please contact eTownz and the Local Development Company representative immediately after an...
How can I approve participants for the course?To approve participants for the course go to the Trainer Portal homepage, click on the ‘Course Registrations’ page and see the list of registered participants. There you can approve the participant by clicking...
Who should I speak with to find out about county-specific funding streams?The etownz manager and the client will provide a handout of funding opportunities for that...
The objective of the course is to deliver the training mterial and to encourage them to complete the community plan. We cannot oblige participants to do this, we hope those engaged will co,plete the process. If there is a problem cotact etownz for more...
Who books the venues for in person training sessions?It is the responsibility of the client to arrange and book the venues if they are taking place in person. The client has a greater understanding of the local options and such and are best positioned to do this. If...
